Local marketing, product offer and customer care specialist

As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all.

As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions.
We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills.

We foster diversity and inclusion by building on our strong corporate culture.

Animate and drive brand awareness, enhance product offerings, and ensure top-tier customer support at a local level. Collect market insights and execute localized marketing strategies, optimizing product assortments, and delivering exceptional customer service to enhance customer experience and drive business growth.

Key responsibilities:

• Works with Local Sales team to provide regional BU Trade Marketing with clear identified needs for POS material & co-marketing activities per customer channel.
• Manages and follows up of local marketing plan.
• Plans and organizes customer events and participation to trade fairs with support from BU Trade Marketing (brief local suppliers, provide all needed content & marketing materials for customers…)
• Responsible of Expert Network Revamp & Animation, providing all needed marketing materials for sales teams and customers, and animating the implementation.
• Implements Commercial Training to the Installers and sales teams.
• Manages promotions and marketing actions.
• Responsible for SOMFY Bulgaria B2C website and marketing channels - YouTube, LinkedIn, Google, etc.
• Responsible for preparation and translation of marketing materials and technical sheets for the products.
• Responsible for the preparation of the product offer - pricelists, product selection, product launches.
• Responsible for the fulfillment of the MTP process.
• Provides information and logistic support to the customers.
• Manages administrative actions and projects and provides support in the communication between BA and local suppliers and authorities - COFACE, WEEE, Bank communication, etc. 

• Bachelor’s degree or 3+ years of experience in a similar role
• Strong understanding of local market dynamics and consumer behavior.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in digital marketing tools, CRM software, and social media management.
• Customer-centric mindset with a passion for delivering outstanding experiences.
• Fluency in English is a must, any other language is considered a plus            

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.